Brad Turner and I are putting on a webinar on ILM 2. http://feeds.feedburner.com/IdentityLifecycleManagerilmBestPractices
Business Problem Possible Underlying Business Problem Cause Technical Cause Business launches a strategic initiative late Employees don’t receive communications that they should Don’t have email accounts Aren’t in the right distribution lists Lack of automated distribution list management and self service fulfillment Employee can’t fulfill a customer order Employees don’t have access to resources Accounts haven’t been provisioned to the systems they need Aren’t member of the groups or roles they need
I like how you linked business problems to technic… William Wagner - Sep 4, 2011I like how you linked business problems to technical problems. I think they affect each other in a lot of ways. You always need to balance them so you can succeed. form an llc
A business problem is when employees can’t execute their job duties in an efficient fashion. In fact sometimes they are unable to complete the tasks at all. Business problems are especially costly when they directly affect customers. These problems can cause cash flowing into the company to be delayed as a customer waits to place an order, or to receive goods (and hence to pay), they can cause revenue to be lost as a customer temporarily takes their business to a competitor or a finds a substitute, sometimes this leads to customers forming new business relationships and loss of all future revenue from that customer.