Identity Management

Business Problems and their Technical Roots

Business Problem

Possible Underlying Business Problem

Cause

Technical Cause

Business launches a strategic initiative late

Employees don’t receive communications that they should

Don’t have email accounts

Aren’t in the right distribution lists

Lack of automated distribution list management and self service fulfillment

Employee  can’t fulfill a customer order

Employees don’t have access to resources

Accounts haven’t been provisioned to the systems they need

Aren’t member of the groups or roles they need

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Business Problems VS Technical Problems

I like how you linked business problems to technic…

William Wagner - Sep 4, 2011

I like how you linked business problems to technical problems. I think they affect each other in a lot of ways. You always need to balance them so you can succeed.

form an llc

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Business Problems VS Technical Problems

A business problem is when employees can’t execute their job duties in an efficient fashion. In fact sometimes they are unable to complete the tasks at all. Business problems are especially costly when they directly affect customers. These problems can cause cash flowing into the company to be delayed as a customer waits to place an order, or to receive goods (and hence to pay), they can cause revenue to be lost as a customer temporarily takes their business to a competitor or a finds a substitute, sometimes this leads to customers forming new business relationships and loss of all future revenue from that customer. Non-customer affecting business problems may result in higher costs without affecting revenue. For example a problem on the job shop floor causes workers to put in overtime to complete customer jobs on time, raising costs without directly affecting the customer.

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ILM 2 Web Services Part 1 and 1/2

A few days after my post about setting up the ILM 2 Web Service reference Joe Schulman and others from the ILM product group began a new blog designed to fill in the gaps in the knowledge in the community about how to use the web services. So far the blog looks great and is a welcome addition to my knowledge and the communities knowledge base! Great job Joe and Company and thanks for the link to my blog.

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ILM 2 Web Services Part 1 The Service Reference

Does ILM open SOAP interfaces native? So that dev…

RobertW - Mar 4, 2009

Does ILM open SOAP interfaces native? So that developers who are simply looking for a .wsdl file to build their client can get up and running quickly.

not exactly you need to use the WCF approach.

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ILM 2 Web Services Part 1 The Service Reference

Together, Mark Struck of Ipseity Inc and I, have figured out (after much beating of our heads against brick walls) how to use the ILM 2 Enumeration Endpoint to perform some basic reporting. (I figured out how to send the enumeration and get a response and then Mark figured out how to correctly form the pull messages so as to be able to retrieve the actual objects – teamwork at its finest). We would also like to thank Mark Gabarra and Rob Ward for their input.

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IDM in pop culture

Some days I am amazed at how deeply the identity management concepts have penetrated into popular culture:

“Mr Big Stuff, who do you think you are?” clearly relates to an authentication issue or authorization issue.

“Won’t get fooled again” by the WHO is clearly making a reference to a Certificate Revocation List, now that I have revoked your certificate you won’t be authenticated again.

One area where pop culture is still shockingly uninformed still need help is in asset protection. I guess the authors of many forlorn love songs wish they could have used Rights Management Service and issued a use license that did not contain the permission to “Steal my heart” and “Break my heart.”

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Tech Ed -- Lotsa Buzz ILM 2 and CLM

On Tuesday Bob Muglia made a big announcement – ILM 2 Beta 3 has been released. While the beta install is only 64 bit on Microsoft Connect you can download the 32-bit Virtual PC. At the ILM 2 booth at Tech Ed the Microsoft ILM Product Group and I were handing them out like crazy.

Thanks to Nima for inviting me to participate at the booth.

Best session I went was by Candy Stark from MS IT. She presented on the smart card deployment at MSFT using CLM.

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The Grand Unified Demo of Identity Management

As I was architecting and assembling the Identity All Up workshop (part of the 2008 Directory Experts Conference see the review by Felix Gaehtgens, an analyst for Kuppinger Cole) designed to expose the attendees (or delegates) to all facets of the Microsoft Identity Access Platform, Lori Craw, from Microsoft referred to this as the “Grand Unified Demo”. I chuckled, instantly catching the reference to the still undiscovered Grand Unified Field theory that eluded Einstein and even today’s theoretical physicists.

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